ELEARNING

Learning is life long process & when learnt through innovative concepts, one tends to grasp things better. Cliantha's foundation is based on the employee training. We are amongst the few CROs to have a dedicated Training Department to design and deploy training content for the employees. Cliantha’s elearning system is defined by specific functions and for various competency levels. The Learning Management System is a robust learning technology, custom designed for current clinical research industry needs. The training content is deployed in short modules with animations and videos. There are provisions for online evaluation and needs-based reports.

We operate with an integrated training, learning and performance support function that employs a variety of instructor-led and/or technology-enabled modules. These training modules are designed to facilitate employees’ advancement of their knowledge and skills required for effective performance as a professional.

Objectives

Uniformly train all new as well as existing employees and other contractual/ consultant staff

Increase understanding and awareness of employees about working standard at Cliantha

Consistency and synchronization in the work procedure

Avoid confusion; Ensure role clarification; Minimize errors

Features

E-learning system is defined by job role specific training to each function and various competency levels
Entry level training (Training of New joinee) and On going training
Training content is made in-house and deployed in short modules with animations, videos , interactive quiz and case studies/ filled documents
Provision for online Customized Reports and Audit trails
Auto mail notification for pending training
Documentation of External training and certificates upload
Library Management
Courses available for training areas like in-house systems (SOPs), regulatory guidelines (GCPs, GLPs, GCLPs etc.), manuals (safety, quality), Good Documentation Practices.

TRAINING PROCESS

Generation of Training Content:

Approved New/ Revised SOP

Training team gets exposure of Process and Documentation

Training information formulated to include process videos, documentation examples etc.

Working on content along with designing question bank, Regulatory guidelines GCPs, GLPs & other modules

Creation and Review of Content

Content deployment to E-learning System

Training

New Joinee training

Entry level training on SOPs, On the Job (Practical), GCP/GLP/GCLP, Manuals and Work Instructions.
Average training period ~ 15 days

Ongoing training for employees

Training for revised/new SOPs, regulatory guidelines, Refresher course on GCP/GLP/GCLP; followed by evaluation
External Training
Yearly Training Calendar and Competency Assessment of Trained Employees

Evaluation pattern

Random questions from bank; Immediate display of result and correct answers on each incorrect attempt

Training Flow

Account Generation to access eLearning System

Job Role assignment/ approval

Job role acknowledgement

Training Need Identification (TNI) generation and approval based on Job Role, Qualification and experience

Training on SOPs, Guidelines/ regulatory requirements, WI, QMS, Manuals using Content Modules followed by online evaluation

On The Job (Practical) Training

CV Generation and Documents/Certificates upload

Certificate generation for each training by eLearning System

Review of Training Status and Training Records online through various customized Training reports, Audit Trails and analytics in system and Auto Mail notification by system.

Training of Trainer

Trainer is trained on assigned SOPs, regulatory requirements and guidelines, QMS and manuals, how to conduct training, content modules preparation training, eLearning system training, detailed exposure of documentation and practical training. Trainer also gets training on Train The Trainer (TTT) program.